Who is responsible
TUBE DUBES (PTY) LTD trading as AlarMe, registration 2025/918325/07. Contact sales@alarme.co.za or 010 065 1680 about your information.
Information used to process orders
We collect your name, email, telephone number, delivery address, order details and delivery instructions to process orders, issue invoices, arrange delivery and help with support or returns. Orders are stored in the store database. Relevant delivery information is shared with the courier handling your order.
Payments
Payments take place on PayFast. We send the order reference, amount, name and email to PayFast and receive payment confirmation and transaction references. Your card details are not collected or stored by this website. PayFast processes payment information under its own privacy terms.
Optional accounts
You can buy without an account. If you create one, we store a password hash and use your email for account verification and password recovery. Orders placed while signed in are available in your account. Guest orders are accessed through their private order links.
Website storage and security
The site uses an essential session cookie for login, checkout security and administration. Your cart is stored in your browser. This store does not load marketing trackers. Protect your password and private order links because those links allow access to order details.
Records and your choices
We retain order and accounting records for business, legal and dispute resolution purposes. Ask us to access or correct your information, request deletion where applicable, or close your account by emailing sales@alarme.co.za. Some records may need to be kept to meet legal obligations.
Hosting and service providers
The store uses PHP and MySQL hosting, email services, PayFast and delivery providers to fulfil purchases and operate accounts. We do not provide emergency monitoring, location tracking or a connected alarm service.